We’re supporting a well-established organisation in the education sector to recruit a HR Systems Analyst to join their HR function during a key system stabilisation phase following a recent HR system implementation.

This is a fantastic opportunity to play a hands-on role in supporting and improving HR systems, while contributing to data quality, process optimisation, and user support.

The Role:
- You’ll act as a first point of contact for HR systems queries, helping to manage transactional activity, triage requests, and ensure smooth day-to-day system operations.

Working closely with the HR systems team, you’ll:
- Manage and triage HR systems queries (including HR platform and workforce scheduling tools)
- Respond to helpdesk requests and resolve transactional queries
- Perform data updates, corrections, and validation
- Support system users and troubleshoot basic issues
- Maintain employee data and system integrity
- Create and manage work schedules within the HR system
- Track workload trends, volumes, and SLAs using Excel
- Develop and maintain system documentation and knowledge articles
- Escalate complex issues where required
- Support testing activities (fixes, patches, enhancements)
- Contribute to data cleansing and continuous improvement initiatives

What We’re Looking For:
Essential:
- Experience with HR systems
(e.g. Oracle Fusion HCM or similar)
- Strong Excel skills (e.g. lookups, data validation, tracking & reporting)
- Experience working in a systems or data-driven environment
- Ability to manage and prioritise high-volume transactional work
- Strong attention to detail and data accuracy
- Experience handling queries/helpdesk-style requests
- Clear and professional written communication
- Problem-solving mindset with the ability to troubleshoot issues

Desirable:
- Background in HR systems, HR admin, or HRIS environments
- Familiarity with ticketing tools (e.g. ServiceNow or similar)
- Experience supporting UAT, system changes, or data fixes
- Understanding of data quality and governance principles
- Experience in higher education, public sector, or regulated environments

The Team:
You’ll be joining a small, collaborative HR systems team focused on:
- Supporting business-as-usual activity
- Resolving system defects and data issues
- Improving processes and reducing manual workload
Enabling longer-term system optimisation