AI Engineer
Location: London
Contract: Permanent
Working pattern: Full-time
Grade: Mid-level / Grade 7

About the Role:
We are looking for an AI Engineer to design, develop and deploy practical AI-powered solutions that improve business efficiency, enhance customer and employee experiences, and reduce manual processes.
Working within an AI innovation and delivery function, you will translate business challenges into secure, scalable AI products and services. You’ll combine strong software engineering skills with curiosity and innovation, working closely with colleagues across business and technical teams to rapidly prototype, test and deliver solutions that create measurable value.
The role combines software engineering, AI orchestration, automation and data capabilities, with a particular focus on the Microsoft ecosystem and modern AI technologies.

Key Responsibilities:
- Design, build and maintain AI-powered applications and intelligent automation solutions.
- Develop AI assistants, copilots and workflow automations using Microsoft Copilot Studio, Azure AI and Microsoft Power Platform.
- Integrate AI services with existing enterprise applications, including Microsoft 365, Dynamics and other business systems.
- Build secure AI solutions using Retrieval Augmented Generation (RAG), prompt engineering and AI orchestration techniques.
- Develop Python-based services, APIs and automation scripts to support AI products and services.
- Use Power BI to develop dashboards that measure business outcomes, adoption and productivity improvements.
- Work collaboratively with business stakeholders to identify opportunities for AI and automation.
- Rapidly prototype ideas and iterate solutions using agile delivery methods.
- Ensure solutions comply with data governance, information security and responsible AI principles.
- Support the transition of successful pilots and prototypes into robust production services.
- Contribute to AI standards, reusable components and engineering best practice across the organisation.

About You:
- We’re looking for an experienced AI Engineer who combines strong technical capability with a practical, outcome-focused approach.

Essential Knowledge and Experience:
You will have:
- Experience developing AI-enabled applications using modern AI platforms.
- Strong Python development skills.
- Experience working with Microsoft Azure AI services.
- Experience using Microsoft Copilot Studio.
- Knowledge of the Microsoft Power Platform, particularly Power Automate.
- Experience developing dashboards and reporting solutions using Power BI.
- Experience integrating APIs and enterprise systems.
- A good understanding of prompt engineering and Large Language Models (LLMs).
- Knowledge of AI orchestration frameworks and agent-based solutions.
- Experience delivering solutions using Agile methodologies.
- Excellent analytical and problem-solving skills.
- The ability to communicate complex technical concepts clearly to non-technical audiences.

Desirable Experience:
-It would be advantageous if you have experience with:
- Azure OpenAI Service.
- Microsoft Fabric.
- Developing AI agents.
- Vector databases and Retrieval Augmented Generation (RAG).
- GitHub and Azure DevOps.
- Microsoft Graph API.
- Dataverse.
- Working in higher education, public sector or another complex, highly regulated environment.

What We’re Looking For
You’ll be someone who:
- Is naturally curious about emerging AI technologies and enjoys keeping up with a rapidly evolving field.
- Enjoys solving complex business problems through technology.
- Thinks creatively and challenges existing ways of working.
- Is passionate about using technology to improve services and experiences.
- Can balance hands-on delivery with longer-term strategic thinking.
- Builds trusted relationships with both technical and business stakeholders.
- Takes ownership and enjoys seeing ideas move from concept through to implementation.
- Works effectively in multidisciplinary and collaborative teams.
- Continuously learns, experiments and shares knowledge with colleagues.

What Success Looks Like
In this role, you will be expected to:
- Deliver AI solutions that demonstrably reduce manual effort.
- Improve productivity through intelligent automation.
- Develop reusable AI products, services and components.
- Increase adoption and effective use of AI capabilities across the organisation.
- Contribute to the delivery of the organisation’s AI roadmap.
- Deliver secure, scalable and supportable AI solutions.
- Contribute to measurable improvements in customer, employee or user experience.

Why Join Us?
This is an exciting opportunity to join an organisation investing in AI, automation and digital transformation at a time of significant technological change.
You’ll have the opportunity to work on varied, high-impact projects, experiment with emerging technologies and help shape how AI is adopted responsibly across a complex organisation.
If you’re an AI Engineer who enjoys turning emerging technology into practical solutions and wants to see the tangible impact of your work, we’d love to hear from you.