About the Role
A leading UK institution is delivering a major strategic transformation programme designed to modernise and elevate its professional services. The programme will introduce a new cloud-based ERP platform (Oracle Cloud Applications) to improve processes and user experience across HR, Procurement, Finance, and Research Administration.

As a Change Manager, you will join a small, collaborative team of change and training specialists responsible for developing and delivering change, engagement, and readiness plans to support successful adoption of the new system.

You will prepare, equip and support individuals and teams transitioning through system, process, and structural change, ensuring the organisation is ready for go-live and that improvements are embedded and sustained.

Key Responsibilities:
You will be responsible for:
- Conducting change impact assessments and contributing to change management plans, communications strategies, engagement plans, readiness assessments, and benefits realisation activities.
- Managing stakeholder relationships and coordinating networks of change champions.
- Supporting individuals through transitions by diagnosing gaps, communicating effectively, and preparing managers and sponsors for their roles in the change.
- Applying structured change management methods and tools to drive adoption and realise benefits.
- Delivering end-to-end change management for assigned initiatives, from impact analysis to readiness, adoption, reinforcement, and lessons learned.
- Working with project, communications and training colleagues to ensure alignment of all change-related activities.
- Analysing feedback, monitoring adoption, identifying resistance, and taking corrective action where needed.
- Building local change and communication networks to support consistent change practices.
- Integrating change activities into wider programme and project plans.
- Providing guidance to change management officers when required.
- Contributing to a culture of collaboration, continuous improvement, and organisational agility.

What We’re Looking For:
- A degree or relevant professional qualification.
- Prosci® Change Practitioner certification (or equivalent experience).
- Strong knowledge of change management principles, methods, and tools.
- Experience delivering organisational change involving people, processes, technology, and structural redesign—particularly in large-scale ERP implementations.
- Experience within Higher Education or service-based environments, delivering change across support functions or shared services.
- Excellent interpersonal skills with the ability to build credibility quickly.
- Outstanding written and verbal communication skills, with the ability to tailor messages to diverse audiences.
- A collaborative mindset and ability to work effectively through others.
- Comfort working in ambiguity, complex matrix environments, and across programme workstreams.
- Strong influencing and negotiation skills.
- Resilience, persistence, and the ability to manage multiple priorities.
- Strong organisational and planning capability.

What’s on Offer
This is an opportunity to contribute to a major, well-resourced digital transformation programme at a highly respected institution. You’ll be part of a motivated, supportive team making a significant impact on organisational capability and service delivery.